Fraunhofer IAO presents “Experience Based Booking and Selling” model / 2024
Personalized Travel – the Future of the Hotel Industry?
In a recent study, Fraunhofer IAO presents a concept that uses data-based analysis and artificial intelligence (AI) to enable the high-level personalization of hotel rooms. The “Experience Based Booking and Selling Model” offers the automated creation of offers that are tailored to the individual needs of hotel guests. The objective of the study is to determine the extent to which currently available attributes-based booking approaches can be further developed to meet changing social trends and user needs.
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